How It Works

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Repeat & Save Benefits

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Repeat & Save allows you to schedule regular deliveries of your pet’s essentials, so you never run out of food, litter, pads, treats, or other supplies. You can start and manage your Repeat & Save subscriptions only on the website. You also get an extra 10% discount on every Repeat & Save order. Payments are securely processed, and you have full flexibility to skip & cancel deliveries whenever you need, giving you complete control over your schedule.

Repeat & Save makes it easy to set up recurring deliveries and save on the items you buy regularly. When you set up your first Repeat & Save order, you’ll receive 10% off. You’ll continue to receive extra 10% off on the best-listed price on the day for all future Repeat & Save orders. Prices may fluctuate to remain competitive; As a Repeat & Save customer, your inventory is prioritized and reserved.

Shop your pet’s favorite products and select Repeat & Save on the product page. Choose your preferred frequency and place your order.

To get started: • Shop for your pet’s favorites. • At Product page, select Repeat & Save. • Choose your preferred delivery frequency. • Place your order — we’ll take care of the rest.

You’ll receive: • A shipping confirmation email when your order ships. • An email reminder before your next delivery with updated prices.

Yes, you can pause your Repeat & Save order at any time through Manage Repeat & Save.

No, there is no membership fee. You can cancel anytime.

• Make sure you're logged in • Go to my account • Go to Subscriptions • You may have to login again - Make sure you use the email id here that you are logged in to the petshop website with • Find your active subscription • Cancel

This will cancel all future shipments.

This is currently available only on the website

If you need assistance, please contact Customer Care: 📞 800-738-6467 📧 customerservice@thepetshop.com

Your payment method will be charged automatically on the day your repeat order is created.

To select a frequency while creating a new subscription -> option on product page

If you need to edit your frequency for existing repeat & save order:

• Go to My account
• Manage subscriptions
• Find your subscription • 3 options available

No, discount codes cannot be applied to Repeat & Save orders. However, new users can apply a discount code on their first order.

No, there is no shipping fee for Repeat & Save orders currently. Shipping policies may change in the future.